Frequently Asked Questions
Does CircleRock have a retail store?
Yes, it’s called CircleRock’s House of Style! It’s located in the Linden Hills neighborhood in Minneapolis, MN and we’d love for you to stop in. We’re located just off the corner of 44th & Beard in the big red house. We’ve got drinks, snacks, and some next-level products that we’d love to show you!
How long will it take for me to receive my order?
- All products are shipped from our warehouse in Minneapolis via UPS Ground (unless another service is requested). We will ship your order as soon as possible, and delivery will be within 5 business days of shipment.
- Back Orders: Congrats, you clearly have good taste! While we try and keep all of our items fully stocked, sometimes demand outweighs supply. We will notify you if the product you ordered is out of stock and follow up with additional tracking information as soon as it becomes available.
Returns & Exchanges
We’re happy to process returns or exchanges within 45 days of the purchase date, provided the product is still in saleable condition without wear or stain. For online orders, please login to your circlerock.com profile and visit the My Orders tab to select the order you’d like to have refunded or exchanged. For in-store orders, please visit our store and we’ll be happy to help you!
Taking care of your CircleRock Clothing
Will my dress shirts shrink after I wash or dry clean them? Do I have to iron them each time?
A little bit! Unlike some other shirts you may have in your closet, our shirts are never pre-washed or treated with any chemicals. When you receive your dress shirt, you may notice that the neck and sleeves are just a bit larger than what you typically wear, on purpose! The shrinkage after you send them through a wash cycle or dry cleaning allows for the shirt to form into your true neck and sleeve sizes.